FAQ

What's with the name?

Good question! It all started when I got into crocheting and I thought it was really interesting how the things I would make looked so beautiful, neat, and organized, but it was really just a bunch of tangles that made it that way.  The more I thought about it the more I realized that was a good way to describe my life!  My life is beautiful, but it took a lot of twists and turns and tangles to get here. Even some days it might look like I have it all together, but it's really just a bunch of mess going on! :)

Where are your stamps manufactured? What are they  made of?

We are proud to say that our stamps are made in the USA! They are made from the best quality photopolymer available. A lot of testing and research went into producing the best product possible. 


How should I clean my stamps?

There are 3 ways I alternate between to keep my stamps clean

1. Use a good cleaner, like Ultra Clean, and a stamp scrubber (especially if you've let them sit for a while and the ink is dry)

2. Wipe with baby wipes (great to do right when you finish up stamping)

3. A little mild soap and water


What is your return policy?

While we are certain you will be satisfied, if you wish to return a product it must be within 60 days of the initial purchase in the original, unopened packaging. Please contact us at info@neatandtangled.com before returning. You will be refunded the purchase price less the cost of shipping and handling.

If you should received damaged product please email us and we will replace your item at no cost. (You will be required to return the defective product).


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